This morning I opened up the pharmacy to a clusterfuck of stuff going on. I was alone, and as soon as I opened, I had cars in BOTH lanes of the drive-thru, a doctor on the phone calling in a new prescription, and 3 people at the register. Allll for lil’ ol’ me to take care of. I frantically called a manager to the pharmacy for backup (to at least ring up the people who were waiting at the register)…turns out one of the people at the register was here for a flu shot. Surprise!
Of COURSE flu shot season would officially start today at 10 am. And of course this guy would be super prepared and make an appointment right at 10 am. And of course he had an online confirmation that he’s got an appointment. And OF COURSE it was nowhere to be found in my computer that this poor guy had made an appointment, because my messaging system was DOWN ALL DAY yesterday, so I had NO freakin’ clue that this guy was going to walk in, expect me to stick him with a needle, and walk on out.
Thankfully this guy was one of our regulars, and also one of the friendliest clients that we’ve got, so he patiently waited while I ran around trying to find all of our flu vaccine supplies that I had absolutely NO preparation for. I found the flu vaccines in the fridge, and had him fill out the proper paperwork so I could poke him in the arm and let him be on his way. I found vials and I found pre-filled syringes. I’d never actually used the pre-filled syringes before, but I figured they would probably make my life easier, right? I opened up the package insert, and didn’t see any instructions for using the pre-filled syringes…my logic was that if there’s no instructions, then these things should be pretty self-explanatory for a trained health care professional. I’ve seen other pre-filled syringes where you just uncap and stick ’em, so I figured this should be easy. Wanting to get this guy out as quickly as possible (the poor man had already been waiting for a while), I rang him up for his shot, put on some gloves, and prepared myself to inject.
I notice a cap on the pre-filled syringe. No biggie, I just twisted it off. I’m pretty decent at giving shots..I’ve got a pretty steady hand, I do it quickly, and I get compliments from even the most needle-phobic patients. I told the guy to relax his arm, and pressed down on the plunger. Wow, that didn’t look like it hurt at all! This may be my best flu shot yet!
Oh wait. It didn’t hurt because THERE WAS NO F*CKING NEEDLE ON THE SYRINGE. I had just squirted flu vaccine fluid all over this dude’s arm. What was supposed to be a good professional action of me injecting this guy with a year’s worth of flu protection turned into me squirting his arm with fluid like an annoying 2nd grader with a water gun. EPIC. FAIL.
Once again, it was with a HUGE stroke of luck that this guy was one of our friendly regulars, so he laughed it off, and waited again for me while I decided fuck it, I’m doing this the old fashioned way with a vial and an empty syringe. Goodness knows if it were anyone else, they’d probably be running for the hills at this point before I came anywhere near them with a needle. I went and got a regular sterile syringe WITH a needle on it, drew up half a milliliter of flu vaccine from a vial, jabbed the guy’s arm, and let Mr. Nice Guy be on his flu-free merry way.
I swear I went to school. And graduated with an “advanced” degree. Really.